FAQ's

HOW DO I PLACE A SPECIAL ORDER?

Please contact us directly for custom orders. Orders require a 50% deposit.  Goods will be ready to ship within the lead-time specified. Usually 4-6 weeks. Lead times begin with the receipt of payment and order details and the finished item will ship when your invoice is paid in full. Enquiries can be sent to info@studio19.co.za.

WHERE CAN I BUY REPLACEMENT BULBS?

We use Eurolux edison style bulbs that are available from any good hardware store or lighting specialist. As our lights do not include bulbs please specify if you would like us to supply them.

WHEN WILL MY ONLINE ORDER SHIP?

In stock items will ship within 3 business days. If you require an urgent delivery please contact our studio directly before placing your order. E- Commerce enquiries can be sent to info@studio19.co.za.

DO YOU ACCEPT RETURNS?

Returns are accepted when an item is faulty. Please contact info@studio19.co.za to arrange a return.